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It's All about the Salesperson: Taking Advantage of Web 2.0 by Oracle Corporation

September 2008 - (Free Research) This paper examines the challenges salespeople face, the growing Web 2.0 trend in the enterprise, and the drivers for a new breed of social applications that complement traditional CRM systems to help sales users close more deals quickly.

(WHITE PAPER)

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What is Your Sales Strategy for Today's Challenging Market? by Oracle Corporation

January 2009 - (Free Research) This study measures the effects of today's economy on sales organizations and found that the mainstream response to the challenge of selling through today's economy to be generally off target.

(WHITE PAPER)

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Selling to the C-Level: How to Convince Company Leaders to Buy by ZoomInfo

November 2009 - (Free Research) This paper examines how to conduct successful C-level sales calls and the psychological strategies and linguistic tactics that help you convince company leaders to buy. Read on to learn the five steps for conducting the successful C-level sales call.

(WHITE PAPER)

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Advanced Reporting for Salesforce by SAP BusinessObjects

October 2009 - (Free Research) As a salesforce.com customer, you understand gathering data is only the first step towards success. Reports from Salesforce still require a lot of hands-on manipulation to get to the level of insight you and your executives need to make effective decisions.

(WEBCAST)

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A Guide to the Value of Reliable Data in Retail Banking by DataFlux Corporation

November 2009 - (Free Research) Banks need to get smarter, attract the right customers, implement customer level risk management, and implement risk adjusted customer relationship pricing and all of this is dependent on trusted data. This paper examines the impact of unreliable data on retail banks. It then defines the requirements needed to guarantee data reliability in banking.

(WHITE PAPER)

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The Executive Guide to CRM Architecture: Why CRM Flexibility Will Impact Your Success by Microsoft

September 2009 - (Free Research) This white paper explains the importance of flexible software architecture, and how the right CRM solution can support and even advance an organization’s ability to evolve in lock-step with changes as they occur--enabling them to attain and maintain a competitive advantage.

(WHITE PAPER)

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NBA Basketball Team Scores with Sales Force Automation Tool by Microsoft

April 2008 - (Free Research) Read how a Microsoft Dynamics solution helped a NBA Basketball team gain benefits such as system connectivity, sales force automation, and enhanced productivity.

(CASE STUDY)

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Switching from Salesforce.com to Microsoft Dynamics CRM Helps Jones Lang LaSalle Implement Global Enterprise Model by Microsoft

July 2008 - (Free Research) Microsoft Dynamics CRM has enabled Jones Lang LaSalle to share customer and account information globally, while still offering functionality tailored to the unique processes of its many business units and more than 700 local offices.

(CASE STUDY)

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Microsoft Dynamics CRM Online Case Study: High Five Sportswear by Microsoft

September 2009 - (Free Research) Learn how a sports apparel company was able to drastically improve customer service by adopting Microsoft Dynamics as their CRM system.

(CASE STUDY)

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Microsoft Dynamics CRM Online Case Study: Data Reduction Systems by Microsoft

September 2009 - (Free Research) Learn why Data Reduction Systems, an information and data retention service provider switched Microsoft Dynamics CRM from salesforce.com to improve all areas of customer management.

(CASE STUDY)

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Improve Customer Relationships Using the 2007 Office System by Microsoft

September 2009 - (Free Research) This webcast demonstrates how Microsoft software can help you develop more profitable customer relationships by simplifying how your employees work with colleagues, partners, and customers.

(WEBCAST)

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Grow Your Business with the Visibility to Capture More Sales Opportunities - Part 2 by Microsoft

September 2009 - (Free Research) Watch this webcast to learn of the features and benefits in the new version of Microsoft Dynamics CRM 4.0. Microsoft Dynamics CRM offers you innovative ways to access this powerful relationship management solution to empower your employees to respond quickly to customer demands and increase customer satisfaction.

(WEBCAST)

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Grow Your Business with Microsoft Dynamics CRM by Microsoft

September 2009 - (Free Research) View this webcast to see how that Microsoft Dynamics CRM 4.0 gives you the capability to easily create and maintain a clear view of customers from first contact through purchase and post sales.

(WEBCAST)

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Multitenant CRM Enables Rapid Deployment, Flexible Foundation for Field Sales Team by Microsoft

October 2008 - (Free Research) Facing rapid growth, U.S. Dynamics Field Sales needed a sales force automation tool that would map to the team's unique solution-selling process and drive adoption among sales staff. Working with Microsoft® IT, U.S. Dynamics Field Sales deployed Microsoft Dynamics® CRM and integrated it with its legacy CRM system, providing the team with...

(CASE STUDY)

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Sales and Marketing: The New Power Couple by Microsoft

December 2008 - (Free Research) This white paper will review the obstacles to making business development a team sport and then will present best practices around people, process and technology for aligning the sales and marketing organization.

(WHITE PAPER)

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Improving Sales Productivity: An Opportunity for Sales and IT Leadership by Microsoft

April 2008 - (Free Research) The main focus of this white paper is about revealing key factors in sales rep productivity, including what helps improve their efficiency (increasing selling time) and effectiveness (getting better results from the available selling time). Both are important and require strong leadership and teamwork between the sales and IT departments.

(WHITE PAPER)

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Ready Access to Real-Time Data Helps Small Businesses Thrive by SAP AG

February 2008 - (Free Research) Today there is new and affordable technology that enables small businesses to access current data from any location, respond quickly to change, and thrive in a volatile business environment. A good example of this technology is the SAP® Business One application. Read this white paper to learn more!

(WHITE PAPER)

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Seven Tips for Profiting from Lean Times with CRM by Oracle Corporation

January 2009 - (Free Research) With their rapid speed of deployment, integrated analytics and built-in best practices, on-demand CRM solutions can quickly vault a sales organization ahead of its rivals. And because of their flexible licensing structure, on-demand solutions can be deployed selectively, enabling businesses to deploy only as much CRM as they need.

(WHITE PAPER)

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Winning in Today's Environment: Six Imperatives for the Chief Sales Officer by Oracle Corporation

October 2009 - (Free Research) Download the Oracle CRM White Paper, "Winning in Today's Environment: Six Imperatives for the Chief Sales Officer," to learn how you can deploy several best practices to achieve unparalleled sales success in your organization.

(WHITE PAPER)

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It's Time to "Go Commando" by Birst

June 2009 - (Free Research) Commando teams carefully plan and execute to reduce risk and achieve success. Read this sales survival guide to learn how to - and why you should - adopt this philosophy and the main factors to focus on that will ensure your sales organization not only survives 2009 but comes out of it successfully.

(WHITE PAPER)

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Addressing the challenges of implementing a customer-centric strategy by Infor CRM

December 2008 - (Free Research) The need for customer insight and responsiveness to that insight is the foundation and driving rationale for the emerging CRM concept of continuous customer dialogue through multi-channel touchpoints.

(WHITE PAPER)

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Working the Way Salespeople Work by Oracle Corporation

September 2008 - (Free Research) This paper explores how the right mobile CRM application, one designed with the sales staff in mind, can lead to greater sales productivity, reduced costs, shortened sales cycles and increased revenue.

(WHITE PAPER)

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CRM Your Salespeople Will Love by Oracle Corporation

September 2007 - (Free Research) Customer Relationship Management (CRM) can bring enormous benefits to companies, but only if users adopt it. Explore user adoption problems and an overview of the newest CRM features designed to drive ease of use and high rates of user adoption.

(WHITE PAPER)

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Retailers' Response to the Global Economy Downturn - Enabling Immersive Shopping Experiences by Oracle Corporation

March 2009 - (Free Research) This white paper will explore the global retail industry's movement towards the attainment of total immersive shopping experience (ISE) abilities, and discuss how integrated customer relationship management (CRM) software suites will represent the key technological enabler to achieve this fundamental strategic business objective.

(WHITE PAPER)

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Self-Service That Really Serves by Oracle Corporation

June 2009 - (Free Research) To truly meet the demands of the informed consumer, self-service solutions must have fully integrated e-commerce and e-billing systems that accommodate every aspect of the online customer experience. Read this free white paper to learn about all-in-one systems that build your brand and keep customers coming back.

(WHITE PAPER)

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