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ALL RESULTS SOFTWARE SERVICES & RESELLERS HARDWARE RESEARCH LIBRARY
 
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Achieving Service Excellence Across The Enterprise by Numara Software
February 01, 2009 - (Free Research) Common problems with interdepartmental handling of customer issues include a mismatch of priorities, no shared understanding of customer impact, and overall communication problems between teams. The solution is to create enterprise-wide workflow and visibility..
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

ITIL for the Real World by Numara Software
January 06, 2009 - (Free Research) This webinar will show you how Numara FootPrints 9 provides practical, rapid ITIL v3 enablement for the vital processes that support the demands of your customers and focuses on providing the best possible experience to your customers.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Improving Sales Productivity: An Opportunity for Sales and IT Leadership by Microsoft
April 01, 2008 - (Free Research) The main focus of this white paper is about revealing key factors in sales rep productivity, including what helps improve their efficiency (increasing selling time) and effectiveness (getting better results from the available selling time). Both are important and require strong leadership and teamwork between the sales and IT departments.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Where Angels Fear to Tread: The Problems of Keyword Search in E-Discovery by FTI Technology
November 04, 2009 - (Free Research) In this paper – first in a three part series - we will examine the difficulties of working with keywords during a matter, the many challenges associated with relying on keyword search, and the cost and risk associated with attempting to “guess” one’s way to a relevant document set.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Advancing your SAP Netweaver: Maximize the value of SAP Netweaver with Atos Origin by Atos Origin
November 04, 2009 - (Free Research) Enterprises that embrace SAP NetWeaver early will gain a tremendous competitive advantage. And by using the proven experience of Atos Origin nothing is left to chance. Atos Origin will provide transparency regarding the costs and benefits and help turn your vision into results using our proven global SAP expertise and integration experience.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Optimizing Your SAP by Atos Origin
November 04, 2009 - (Free Research) Read this paper and learn how Atos Origin, the number one SAP upgrade partner and has over 20 years experience of upgrading SAP systems we have upgraded every R/3 release from 2.0 upwards, can help you bring your SAP system to where it needs to be.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Unlocking Hidden Value from Investments in SAP NetWeaver® Business Warehouse by IBM
May 01, 2009 - (Free Research) The purpose of this paper is to outline how IBM Cognos 8 Performance Management software and solutions are best suited to drive maximum value from investments in the SAP Business Warehouse. This topic is of interest to Business and IT Executives as well as SAP Solution Managers and Project Managers.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Solving the Challenges of Exponential Data Growth by Syncsort
October 12, 2009 - (Free Research) This paper explores the reasons why data volumes are increasing and where bottlenecks most frequently occur. It then explains why adding more hardware isn’t a solution to these performance problems and delves into the various methods that can be used to break through the bottlenecks to speed applications.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Cost Effective Records Management - An Assessment Whitepaper by Cohasset Associates by IBM
November 06, 2007 - (Free Research) Given the ever-increasing growth of litigation, investigations and regulatory actions coupled with the explosive growth of electronic records, automation of an organization’s records management policies, processes and business practices is no longer an option; it is now a necessity.
(ANALYST REPORT) GO TO ANALYST REPORT

Leveraging Virtualization to Consolidate, Optimize and Protect Your IT Infrastructure by Datalink.
November 06, 2008 - (Free Research) This paper addresses some of the critical issues of virtualization and some of the ways it can be effectively implemented to help organizations utilize resources more efficiently, reduce costs, manage data across the entire enterprise.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

2010 E-discovery Best Practices from Real-World Cases by Clearwell Systems
October 15, 2009 - (Free Research) This paper details several best practices derived from real-world cases and explains how Clearwell customers have met their e-discovery challenges and achieved a significant return on investment (ROI) -- often within a single case.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

5 Critical Factors to In-House eDiscovery Success by Clearwell Systems
August 01, 2009 - (Free Research) eDiscovery for civil litigation is a fact of life in the enterprise. This Technology in Brief, written by Christine Taylor form the Taneja Group, will discuss the top 5 critical factors of an in-house eDiscovery solution.
(ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

The E-Discovery “How-To” Guide: Practical Recommendations for Streamlining Corporate E-Discovery by Clearwell Systems
October 01, 2008 - (Free Research) This paper breaks down the e-discovery process into phases, discusses best practices and relevant technologies for each phase, and provides a matrix to guide an e-discovery team’s decision making process.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Operational Excellence in the Process Industries by SAP America Inc
January 23, 2009 - (Free Research) Read this Aberdeen review of how best-in-class companies provide visibility into manufacturing operations while using real-time interoperability between manufacturing systems and business systems.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Information Agenda Assessment Tool by IBM
October 07, 2009 - (Free Research) The cost and complexity of managing increasing volumes of data and content, plus the need to provide trusted information to all users, are driving CIOs to rethink approach to information delivery. This quick self-assessment is the first step to find out how IBM's Info Agenda approach can help your company unlock the business value of information.
(ASSESSMENT TOOL) GO TO

The Information Agenda: Rapidly Leveraging Information as a Trusted Strategic Asset for Competitive Advantage by IBM
October 06, 2008 - (Free Research) An Information Agenda is an approach for transforming information into a trusted strategic asset that can be rapidly leveraged across applications, processes and decisions for sustained competitive advantage.
(WHITE PAPER) GO TO WHITE PAPER

Six Secrets to 24x7 Exchange Availability by Marathon Technologies
September 28, 2009 - (Free Research) The following six secrets to 24x7, disaster-tolerant Exchange will show you how to implement an Exchange environment with zero lost data and continuous application availability—with no IT intervention—in the event of a disaster.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Robotics Manufacturer Automates Collaboration with Digital Note-Taking Program by Microsoft
February 01, 2008 - (Free Research) Autonomous Solutions (ASI), the world leader in large vehicle robotics, has fundamentally changed the way its employees communicate and collaborate by using Office OneNote 2007. This case study shows how this collaboration application dramatically improved ASI's management of multi-million dollar projects.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

SPSS Text Analysis for Surveys™ 3.0 - Specifications by SPSS Inc. Worldwide Headquarters
May 05, 2009 - (Free Research) Use SPSS Text Analysis for Surveys to categorize text responses whether you conduct surveys to support business, education, or government decisions, or for your academic research. No matter your field, you now have a way to combine your qualitative and quantitative analyses using a single advanced but easy-to-use desktop software program.
(BROCHURE) VIEW ABSTRACT | GO TO

Applying Knowledge Management to Project Management by Global Knowledge
June 01, 2009 - (Free Research) There is a growing, interdisciplinary field known as knowledge management that is dedicated to how we acquire, organize, manage, share, and utilize knowledge and information. This white paper will discuss what knowledge management is, why it is important, and how you can apply knowledge management to project management.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Changes to the PMBOK® Guide, 4th Edition, and What You Should Know by Global Knowledge
March 13, 2009 - (Free Research) In December 2008, PMI® (Project Management Institute) released the 4th edition version of 'A Guide to the Project Management Body of Knowledge® (PMBOK® Guide)',the Project Management Institute's (PMI's) collection of published “generally recognized good practices” (according to PMI's 4th edition FAQs).
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

ITIL Version 3 - What the Changes Could Mean to You by Global Knowledge
December 2008 - (Free Research) As the IT industry standardizes its operations to solve business problems in the most efficient, effective, economical, and equitable way, ITIL v3 becomes a useful and critical tool.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Bloor Research - Data Discovery Spotlight by Talend
February 2009 - (Free Research) In this Spotlight Report, Research Director Philip Howard explains why data discovery is of fundamental importance to data integration, data quality, and many other projects ranging from business intelligence through master data management to data governance and data archival. Read on to learn more about the importance of data discovery.
(ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

The Importance of a Single Platform for Data Integration and Quality Management by SAP America Inc
June 2009 - (Free Research) This paper examines the evolution of the data integration and quality industry, and explains the benefits of moving toward a single data services architecture. It outlines requirements for a software platform for supporting such an architecture, and, as an example, reviews the BusinessObjects“ Data Services XI Release 3 platform.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Protecting and Nurturing Your Brand: Maintain and Grow Brand Value in a Time of Crisis by SAP America Inc
June 2009 - (Free Research) There are many elements that impact a company's brand. Concentrating on a select few lets you control financial investment while maximizing the returned benefit. This SAP Executive Insight focuses on efforts that target a key set of brand-related opportunities and describes how companies can strengthen brand value even in a recession.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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