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Browse Directory>   Infrastructure and Systems ManagementSystems ManagementRemote Administration
 
ALL RESULTS SOFTWARE SERVICES & RESELLERS HARDWARE RESEARCH LIBRARY
 
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E-Book: TechFocus: Virtual Desktop Infrastructures by Citrix

December 09, 2009 - (Free Research) In the vast and complicated virtual desktop ecosystem, finding the right balance of protocols, bandwidth and third-party tools will make it a success in your data center.
(EBOOK) VIEW ABSTRACT | GO TO

A Feature and Performance Analysis of the Intel vPro Technology-Based Dell Latitude E6400 Notebook System Running Windows 7 by Dell, Inc. and Intel

October 01, 2009 - (Free Research) Dell commissioned Principled Technologies to analyze the features and performance of the Dell Latitude E6400 notebook system running Windows 7. This system and several comparison systems were tested. In this analyst report, you'll learn more about this Dell solution and discover key findings as a result of testing these systems.
(ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

Dell, Intel, & Microsoft Deliver Groundbreaking Efficiency and Productivity by Dell, Inc. and Intel

November 25, 2009 - (Free Research) Dell systems with Intel® vPro™ technology running Microsoft® Windows® 7 can enhance your user experience and help optimize your IT resources helping to save time and money.
(DATA SHEET) VIEW ABSTRACT | GO TO

Reducing Corporate Risk: Best Practices Data Protection Strategy for Remote and Branch Offices (ROBOs) by i365, A Seagate Company

November 16, 2009 - (Free Research) This white paper examines the vulnerabilities of today’s remote and branch office IT landscape, and details the advantages of a disk-based backup and recovery strategy for managing and protecting the data contained in these systems.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Delphi Capital Easily Shifts to EVault's Cloud-Based Managed Backup Services by i365, A Seagate Company

May 29, 2009 - (Free Research) This document provides an examination of Delphi Capital's implementation of the EVault Managed Backup Services and the firm's experience and opinions on the solution. End users can use this information to assess whether online backup services are applicable within their environment and what benefits can be expected.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Orthopedic Center to Grow 30 Percent and Boost Productivity with Online Services by Microsoft

February 01, 2009 - (Free Research) annatommie, an orthopedic diagnosis and treatment and rehabilitation center in the Netherlands, was growing rapidly and wanted to take advantage of electronic, automated efficiencies to save money and improve productivity, while minimizing IT costs. Read this case study to learn how Microsoft® Online Services helped them reach their goals.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Client Systems Management - Take Control of your Environment by Dell, Inc. and Intel

August 27, 2009 - (Free Research) Dell simplifies systems management. Dell's approach delivers systems management solutions that integrate and interoperate to help ease deployment, speed problem resolution, and enable you to manage smarter.
(BROCHURE) VIEW ABSTRACT | GO TO

A Guide To Cloud Computing by GlassHouse Technologies (UK) Ltd.

November 09, 2009 - (Free Research) While there has been much hype around cloud computing, it is critical for executive staff of competitive enterprises to understand and begin planning for internal cloud services. IT executives must own and drive enterprise-wide cloud computing strategies.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Improving Customer Support and Help Desk Efficiencies with On-Demand Remote Support by NTR Global

October 29, 2009 - (Free Research) This white paper will help anyone responsible for improving customer experiences with affordable technology solutions to understand why self-service support falls short in terms of immediate customer response expectations, how on-demand remote support delivers immediate ROI benefits, and what to look for in a new remote support solution.
(PRESENTATION) VIEW ABSTRACT | GO TO

Selection Criteria for Remote Support Tools: “Best-of-Breed” Products Speed ROI for Technology Investment by NTR Global

October 29, 2009 - (Free Research) Remote support technology is a very popular service and support automation tool for high-tech companies. Freeware and shareware options are available, but come with their own risks. Leveraging a best-of-breed product can improve operational efficiency and customer satisfaction. Read on to learn what to look for in a remote support platform.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The 10 Worst Practices for Technical Support and How to Overcome Them by NTR Global

October 29, 2009 - (Free Research) This white paper will explore 10 of the "worst practices" that are common to customer support operations. We will discuss how these worst practices can creep in to your contact center and ways to deal with them. We will also touch on how to eliminate well‐intentioned management blunders and discuss good and bad uses of support technology.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Best Practices for Virtualizing Distributed Environments: Enterprise-Class Virtualization for Remote Office and Branch Office Infrastructures by VM6 Software

October 27, 2009 - (Free Research) This whitepaper provides the 4 best practices that IT leaders of ROBO organizations need to consider when virtualizing their businesses, providing ROI tips and establishing a roadmap for reducing the Total Cost of Ownership for virtualizing the distributed ROBO environment.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Ethical Hacking and Risk Assessments by Global Knowledge

December 2008 - (Free Research) Attend this webcast to learn about risk assessment process and tools used by ethical hackers.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Endpoint Security Platform by Trend Micro, Inc.

August 2009 - (Free Research) Check out this brief video to learn how Trend Micro is providing an integrated solution that addresses the complexity that results from companies that are more and more frequently combining security management and systems management teams.
(VIDEOCAST) VIEW ABSTRACT | GO TO VIDEOCAST

Data Deduplication and Disk-to-Disk Back Up Systems: Technical Considerations (Presentation Transcript) by Data Domain

January 2008 - (Free Research) This presentation transcript explores the primary technological differences inherent in the various forms of data deduplication currently available.
(PRESENTATION TRANSCRIPT) VIEW ABSTRACT | GO TO

Audio Conferencing 2.0: Control Costs & Simplify Administration by Citrix Online

September 2009 - (Free Research) In this paper, we're taking audio conferencing to an entirely new level. Built with Web-based administration and control, HiDef Corporate audio conferencing gives you crystal-clear audio plus the tools to extract maximum value from every call.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Desktop Authority Image Center Version 3.0 by ScriptLogic Corporation

April 2009 - (Free Research) How many hours/days does it take to get new PC's prepared for a new employee? What happens when 100 new PC's arrive? Is your desktop management plan missing a key ingredient? Let us help.
(TRIAL SOFTWARE) VIEW ABSTRACT | GO TO

Hidden Dangers in the Mobile Worker Jungle by Blue Coat

March 2008 - (Free Research) This white paper, offers a number of scalable solutions that are easy for IT to install and maintain, while providing a reliable, faster, and more secure experience for all of the company's mobile and remote workers.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Optimize Application Performance and Security by Blue Coat

May 2009 - (Free Research) Blue Coat ProxyClient helps deliver a headquarters work experience to all employees wherever they are. With ProxyClient, you can define which applications to accelerate and which to block based on security and bandwidth requirements.
(DATA SHEET) VIEW ABSTRACT | GO TO

Giving Nurses More Time to Care by LogMeIn, Inc.

September 2009 - (Free Research) The IT team at Palm Valley Health Care needed to provide technical support to their 200 field nurses and wide-spread administrative staff throughout South Texas. Find out why they chose LogMeIn Rescue to solve 9 out of 10 support issues remotely.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

For Ceridian, it Pays to Provide High-Quality Support by LogMeIn, Inc.

September 2009 - (Free Research) This case study describes how Ceridian used LogMeIn Rescue to streamline its 50-to 90 day implementation process and to increase troubleshooting capabilities for customer support analysts handling 2,500 calls per day. With Rescue in place, Ceridian has experienced an increase in their customer satisfaction rates, which have grown from 83% to 94%.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

1 - 21 of 21

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