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CRM Your Salespeople Will Love by Oracle Corporation September 2007 - (Free Research) Customer Relationship Management (CRM) can bring enormous benefits to companies, but only if users adopt it. Explore user adoption problems and an overview of the newest CRM features designed to drive ease of use and high rates of user adoption. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Case Study: Sin Chew Daily Protects Its Network with Panda GateDefender Performa by Panda Security August 2009 - (Free Research) In this case study you’ll learn how Sin Chew Daily, the most widely-read Chinese-language daily'newspaper in Malaysia, bolstered their perimeter defense by implementing Panda GateDefender software. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

How to Profit in a Downturn: 4 Customer-centric Strategies for Growth in a Challenging Market by Pivotal CRM, a CDC Software solution February 2009 - (Free Research) In this white paper, learn how your organization can use customer-centric strategies and CRM tools to maximize the value and loyalty of your customer base. Gain insight into new areas of opportunity and do more with less in a time of economic uncertainty. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Open Storage: Revolutionizing the Storage Status Quo by Sun Microsystems, Inc. November 2008 - (Free Research) This paper discusses the use of industry standard servers, with an abundance of CPU and memory as storage controllers by leveraging industry standard hardware and general purpose software to create a high performance storage architecture. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Data Center Projects: System Planning by APC February 2009 - (Free Research) The planning sequence described in this paper covers the design of the data center's physical infrastructure layer, whose job it is to house, power, cool, and protect the data center's computing and network functions. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

ITIL V3 and the PMBOK® - Distinct but Complementary by Global Knowledge December 2008 - (Free Research) This white paper examines the IT Infrastructure Library Version 3® (ITIL V3®) and the Project Management Body of Knowledge (PMBOK). (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Oracle Hyperion Workforce Planning by Oracle Corporation December 2008 - (Free Research) In most organizations, employee compensation and related expenses are the largest line items in the budget. Having control over these expenses is critical to meeting corporate performance objectives. Check out this data sheet to learn more. (DATA SHEET) VIEW ABSTRACT | GO TO

Email, Database and File Sharing on Dell™ NX4 by Dell, Inc. December 2008 - (Free Research) The NX4 allows businesses to consolidate Microsoft Exchange application storage, Microsoft SQL database storage, and general purpose file servers on to a single, unified storage platform. This consolidated storage methodology delivers network-attached storage (NAS) for file sharing and iSCSI or Fibre Channel storage area network (SAN) connectivity. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Complex Event Processing and Service-Oriented Architecture by Progress Software, Inc. October 2009 - (Free Research) This webcast shows the potential roles of both general and complex event processing within your SOA initiative, and how these two approaches can be applied in a complementary fashion to meet a variety of business objectives. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Numara® FootPrints Change Management: Solutions for Automating and Managing Change by Numara Software March 2008 - (Free Research) View this Webcast to explore the challenges in designing a workable change management process, defining approval workflows and to hear examples of creating audit trails for Sarbanes-Oxley compliance with respect to IT changes. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Using Encrypting File System to Protect Microsoft Dynamics CRM Data on a V3c Client Running Windows XP Professional by Microsoft June 2007 - (Free Research) This white paper explains how to use Encrypting File System (EFS), a feature that is provided by default in the Windows® operating system, to protect data in Microsoft Dynamics CRM clients for Outlook Compatibility Update running on Windows XP Professional Service Pack 2 (SP2). (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Global Real Estate Management Firm Chooses CRM Solution to Reduce TCO, Enhance Service by Microsoft June 2008 - (Free Research) When the latest version of Microsoft Dynamics CRM became available, executives decided to upgrade to it. Now, Jones Lang LaSalle has a robust solution that easily and economically integrates into the company’s current systems and delivers functional and technical capabilities that support effective global operations. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

IBM ISS X-Force Threat and Risk Report by IBM July 2009 - (Free Research) Read this Trend and Risk report from IBM® ISS X-Force® to learn statistical information about all aspects of threats that affect Internet security, including software vulnerabilities and public exploitation, malware, spam, phishing, web-based threats, and general cyber criminal activity. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

E-Discovery: Thriving in the Information Explosion and Recent Economic Times by Hewlett-Packard Company October 2008 - (Free Research) Join us for an informative discussion about how to not only survive these challenging times, but to use information management to thrive during them. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Sun StorageTek Workload Analysis Tool 3.02 and Sun Flash Analyzer General Availability by Sun Microsystems, Inc. October 2009 - (Free Research) The Sun Flash Analyzer and Sun StorageTek Workload Analysis Tool (Swat), are open systems host-based, storage-centric Java applications that thoroughly capture, summarize, and analyze storage workloads for Solaris, Windows and Linux environments. (DOWNLOAD) VIEW ABSTRACT | GO TO DOWNLOAD

PCI: Setting the Stage for Success by SearchSecurity.com October 2009 - (Free Research) This collection of slides from Diana Kelley and Ed Moyle presents an overview of PCI DSS in general and offers some broad, nontechnical advice on how to attain and maintain compliance. Check it out to learn about compliance validation, compliance assessments, and more. (PRESENTATION) VIEW ABSTRACT | GO TO

UK Service Provider Relies on Trend Micro Hosted Security Solutions to Better Protect Small Businesses and Gain Ongoing Revenue Stream by Trend Micro GmbH October 2009 - (Free Research) Alfred Ashley Group works with leading technology companies to deliver high-quality IT solutions. Building in best-in-class and cost-effective security is vital for meeting customer expectations and achieving the company's revenue and profit goals. Read this case study to learn about the benefits achieved Trend Micro hosted security solutions. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Using Deduplication Storage to Backup Virtual Machines Deployed with (VI3) by Data Domain January 2008 - (Free Research) This paper provides general information for using Data Domain deduplication storage systems to backup virtual machines deployed with VMware Infrastructure 3 (VI3). Topics include an overview of VI3 components and various methods of backing up data in VMDK images and Guest OS files for discrete recovery - either locally or remotely in a DR site. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

IDC White Paper By Carl W. Olofson. IBM's Secret Weapon: The Power, Flexibility, and Self-Managing Capability of Informix Dynamic Server by IBM October 2009 - (Free Research) Informix Dynamic Server (IDS) represents a technology that is too significant to compromise or to try to blend into a more general product line. That is why IBM decided to boost investment in IDS development and promote it as a premier relational database management system (RDBMS) for high-volume transaction applications. (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

Technical White Paper: Sizing tips for XenServer with HP ProLiant servers by HP, Citrix, and Intel February 2009 - (Free Research) This technical paper provides general sizing best practices to consider when planning your virtualization deployment with HP ProLiant and XenServer. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Addressing the challenges of implementing a customer-centric strategy by Infor CRM December 2008 - (Free Research) The need for customer insight and responsiveness to that insight is the foundation and driving rationale for the emerging CRM concept of continuous customer dialogue through multi-channel touchpoints. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Unified Email and Web Security for Small Businesses: Reduce Management Complexities and Increase Security by Webroot Software, Inc. September 2009 - (Free Research) The head of IT for Sunco Cabinets, a small business, felt the new Web Security service might be the answer to simplify enforcement of Sunco's Internet use policy and protect against emerging web-based threats. Read this case study to learn how this Webroot solution gave Sunco the protection they needed. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Daily Active Directory Administration: Simplified, Streamlined - and Successful by Quest Software October 2009 - (Free Research) Active Directory certainly gets plenty of attention when it comes to high-profile issues like security, compliance, auditing, and so forth—but what about all of the work you do managing AD on a day-to-day basis? Learn how Quest ActiveRoles Server (ARS)makes AD administration more efficient, automated, consistent, powerful and faster. (TECHNICAL ARTICLE) VIEW ABSTRACT | GO TO

The Importance of Including Email with Business Continuity Planning by Iron Mountain Digital September 2009 - (Free Research) This paper will interest those concerned with creating or implementing email management strategies, as well as managers with responsibility for business continuity processes. It looks at the general approaches available to ensure email continuity and the implications on infrastructure, budget, people and resilience of deploying each strategy. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Web Security SaaS: The Next Generation of Web Security by Webroot Software, Inc. April 2008 - (Free Research) This paper outlines Web security solutions that focus on increasing overall security effectiveness and reducing the burden on IT departments. It describes the challenges facing many SMB environments and identifies critical elements that make for lower-cost and easier-to-manage solutions. The paper highlights Webroot's SaaS security offering. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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