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Blaze Advisor 6.6 Trial Download by FICO June 15, 2009 - (Free Research) FICO™ Blaze Advisor® is the world's leading business rules management system, maximizing control over high volume operational decisions. (TRIAL SOFTWARE) VIEW ABSTRACT | GO TO

9 Critical Steps in Designing Enterprise-Wide Feedback Systems by MarketTools, Inc. November 24, 2009 - (Free Research) This white paper highlights the nine critical steps that every organization should follow as they begin designing an enterprise feedback program. Here we review a proven approach to designing enterprise-wide feedback systems that customer satisfaction professionals have developed, refined, and perfected over nearly a decade. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Measuring Return on Investment of Real-time Feedback Analytics by MarketTools, Inc. November 24, 2009 - (Free Research) This white paper demonstrates how Real-time Feedback Analytics (RFA) has very high ROIs, even under conservative estimates, both in absolute terms and relative to the many productivity investments. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

SOA Whitepaper: Multichannel SOA and BRMS by IBM May 13, 2009 - (Free Research) This paper presents service-oriented architecture (SOA) through the eyes of people with different roles within an organization. It will show their needs, challenges and tasks as they relate to SOA. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Thriving in the Ecosystem: How Web Application Interdependencies are Transforming the Business of IT by Webmetrics, a Neustar service November 25, 2009 - (Free Research) This white paper, based on unique, primary research, will provide you with a window into these new Web ecosystem dynamics - what they are, what are the trends, who is impacted most, and what strategies are most likely to help to minimize business risk and optimize growth opportunities. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Driving Effective Software Quality to Address Application Complexity by Hewlett-Packard Company December 02, 2009 - (Free Research) Join Melinda Ballou as she answers how organizations can be successful and maintain high-performing business-critical software with fewer resources and strategies for successful quality adoption. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Crystal Reports Server 2008 - Free 60 Day Trial! by SAP BusinessObjects November 25, 2009 - (Free Research) Delivering information to 1000's of end users that is useful, timely and accurate for critical decision making. Ensuring easy access to this information over the web, securely, while saving time on the management of your reports. (TRIAL SOFTWARE) GO TO

E-book: The Top 5 IT Budget Killers (and How You Can Fight Back) by IBM October 2008 - (Free Research) This e-book by IBM, will introduce you to the five big IT budget killers and some of the best ways to knock them out. (EBOOK) VIEW ABSTRACT | GO TO

Video Whitepaper: Enabling Agile and Intelligent Businesses by Oracle Corporation October 2009 - (Free Research) Oracle SOA Suite 11g is a significant step forward toward empowering enterprises across the chasm to the next generation business applications that is powered by a platform delivering rapid composition, comprehensive lifecycle management, customizability, and easy upgrades. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Video Whitepaper: Enhance Your Business with Fast, Efficient Middleware by Oracle Corporation October 2009 - (Free Research) Oracle WebLogic Suite, a foundational element of Oracle Fusion Middleware, offers the ideal mix of performance, scalability, and operational efficiency to support modern IT requirements driven by ever-changing business needs. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

End-to-End Service Management in the Virtualized Environment: Delivering on the Promises of Virtualization by Hewlett-Packard Company October 2008 - (Free Research) This paper proposes an approach for IT to manage virtualized environments and shows how HP Business Service Management software enables IT operations to link specialists and specialized tools into day-to-day operations while keeping promises to business users. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

ROI Calculators: Requirements-Driven Quality by IBM November 2009 - (Free Research) Check out these three ROI calculators for estimates on your return on investment using one or more IBM solutions. (ASSESSMENT TOOL) GO TO

Staying in Control When Requirements Change: Learn Ways to Keep Schedules and Costs in Line by IBM October 2009 - (Free Research) An effective change management process can help you better identify how alterations will affect cost and schedule so you can keep them in control. This paper will explore change management approaches and how you can use IBM Rational® solutions to manage changes to development, system and IT artifacts. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Enhancing Your Infrastructure in an Uncertain Economy to Support Your SOA Business Initiatives by IBM January 2009 - (Free Research) This white paper defines the challenges facing today's IT executives and steps you can take now to support your organization’s SOA-based initiatives by cutting costs, leveraging your existing IT infrastructure and improving productivity. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Saving At-Risk Customers and Revenue Through Survey Action Management by MarketTools, Inc. November 2009 - (Free Research) Read this white paper to understand what Survey Action Management is and how it can help your organization effectively address customer concerns, save at-risk customers, and build customer satisfaction and loyalty. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Rational Build Forge Value Estimator by IBM November 2009 - (Free Research) Take two minutes to determine the value that Build Forge can provide your organization with the new Build Forge Value Estimator. This automation and visibility positively impacts your organization by reducing idle time, errors and rework. Try it today. (ASSESSMENT TOOL) GO TO

CRM Whitepaper: Using Business Rules to Increase Opportunities for Upsell, Cross-Sell and Customer Satisfaction by IBM November 2009 - (Free Research) This white paper discusses one of the most effective ways to extend CRM functionality to competitively enhance your customers' experiences. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Online Trial: Rational System Architect by IBM November 2009 - (Free Research) Try IBM® Rational® System Architect® V11.3, which enables business managers and IT professionals to plan, model, and execute changes to improve their business strategy and process as well as the IT systems and infrastructure that support them, enabling successful enterprise planning and transformation. (DOWNLOAD) GO TO DOWNLOAD

Rational Requirements Composer by IBM September 2009 - (Free Research) Download a free trial of IBM Rational Requirements Composer V1.0.0.1, a requirements definition tool for organizations seeking easy to use elicitation and definition tools that enhance their ability to create the right requirements for their projects and drive improved quality, speed, and alignment across the IT lifecycle. (TRIAL SOFTWARE) GO TO

It's Time to "Go Commando" by Birst June 2009 - (Free Research) Commando teams carefully plan and execute to reduce risk and achieve success. Read this sales survival guide to learn how to - and why you should - adopt this philosophy and the main factors to focus on that will ensure your sales organization not only survives 2009 but comes out of it successfully. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Sun™ Storage F5100 Flash Array Storage Considerations for Accelerating Databases by Sun Microsystems, Inc. September 2009 - (Free Research) This white paper describes the Sun Storage F5100 Flash Array's innovative architectures and technologies, as well as storage deployment considerations, that bring tremendous business benefit to performance-hungry database applications. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

PODCAST: A Unified Approach to Managing the Virtual Environment by Forsythe Technology Solution October 2009 - (Free Research) In this podcast, learn about a unified approach to IT management. Discover how to decrease complexity introduced by virtualization and cloud computing to ensure optimal performance of your virtual and physical environments. (PODCAST) VIEW ABSTRACT | GO TO PODCAST

Desktop Authority 8.0 - Free 30 day Trial! by ScriptLogic Corporation April 2009 - (Free Research) A complete desktop management solution needs to be one that not only meets the standardization requirements of the computer, but simultaneously meets the personalized needs of the user. Desktop Authority 8 comprehensively manages the Windows desktop throughout the desktop lifecycle, reducing the total cost of desktop and application ownership. (TRIAL SOFTWARE) VIEW ABSTRACT | GO TO

Rational Quality Manager by IBM November 2009 - (Free Research) Download your free trial of IBM Rational Quality Manager V2, a collaborative, Web-based, quality management solution that offers comprehensive test planning and test asset management from requirements to defects. (DOWNLOAD) GO TO DOWNLOAD

5 Key Virtualization Management Challenges - and How to Overcome Them by Hewlett-Packard Company March 2009 - (Free Research) Virtualization introduces fundamental changes to IT, and adds significant management challenges. Read this informative white paper written by Enterprise Management Associates to learn what these challenges are as well as some of the solutions and strategies used to deal with them. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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