Captaris® Alchemy®: Document Management Software by Captaris. Captaris Alchemy gives organizations the power to archive, index and retrieve images, faxes, email, PDFs, and several other file types with an integrated and scalable more... >> Discover more offerings from Captaris.
		InfoTrends White Paper: Speeding Your Business Processes: Making Transactional Content Readily Available by IBM.. In this white paper, InfoTrends examines the business and technological requirements needed to make critical business transactional content readily available, posing IBM's more... >> Discover more offerings from IBM..
		ExtraView Enterprise - Business Process Management Software by Extraview Corporation. ExtraView Enterprise is the leading Business Process Management software platform to design, execute and optimize cross-functional business processes that incorporate systems, more... >> Discover more offerings from Extraview Corporation.

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Workflow Automation | Business Process Management (BPM) | Enterprise Content Management (ECM) | Help Desk and Call Management | Customer Service (General) | On-line Customer Support | Issue Tracking and Management | Internet Access | Document Management | Call Center Management

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The Paperless Office-Turning the Page on Paper Use by SpringCM August 2008 - (Free Research) This whitepaper explains the benefits of a paperless office using SpringCM. Learn how to establish an inbound e-mail address and fax number to capture paper and digital content, and have incoming transmissions routed to SpringCM, saving time and paper. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Advanced Workflow: The SpringCM BPM Solution by SpringCM August 2008 - (Free Research) The SpringCM Advanced Workflow solution is designed to automate any complex business process regardless of the type of industry or the number of steps involved. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Brightcove Internet TV Platform Evaluation Guide by Brightcove June 2008 - (Free Research) This Evaluation Guide is designed to help you organize, plan, and conduct your evaluation of Brightcove and other Internet TV platforms. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Bug Tracker Solution - Comprehensive Bug Tracking and Change Management by Extraview Corporation (E-mail this company) As a leading Bug Tracking Solution for small companies to the world's largest organizations, the ExtraView Bug Tracker solution features comprehensive bug tracking and change management functionality based on the ExtraView platform.  (ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

IT HelpDesk Solution by Extraview Corporation (E-mail this company) ExtraView IT HelpDesk Solution is a high-end solution designed to empower our customers to keep their most important customers, their employees, happy because happy, productive employees create and maintain happy, long-term customers.  (ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

Customer Support Solution by Extraview Corporation (E-mail this company) As a leading software customer support solution for small companies to the world's largest organizations, the ExtraView Customer Support solution features comprehensive customer support management functionality based on the ExtraView platform.  (ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

OnDemand Professional - Documentation, Training, and Support for Rollouts by OnDemand Software (E-mail this company) OnDemand Professional is the solution for ensuring change management, achieving organizational readiness, and maximizing ROI. Through a collaborative user and expert environment, OnDemand Professional turns knowledge into productivity and ensures on-going end user competency.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

ExtraView Bug Tracker by Extraview Corporation. The ExtraView Bug Tracker solution was developed upon the ExtraView platform, Designed for the Web, all features, including all administrative features, are accessible through a standard Web browser interface.  (ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

ExtraView IT HelpDesk by Extraview Corporation. ExtraView IT HelpDesk Solution is a high-end solution designed to empower our customers to keep their most important customers, their employees, happy because happy, productive employees create and maintain happy, long-term customers.  (ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

Customer Support solution by Extraview Corporation. ExtraView Customer Support provides controlled access screens where customers and partners may enter problem reports and enhancement requests over the Web.  (ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

Advanced Financial Management Software for .Net2.0 by SLINGSHOT. Know your exact cash position. Report quickly and with confidence to your management and regulators. Speed processing and lower administrative overheads with Slingshot's Advanced Financial Management modules.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

OnDemand Professional by OnDemand Software. OnDemand Professional offers a comprehensive platform to develop robust content and begin the process of successful change management.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Turning IP Communications into a Bankable Business Asset by Cisco Systems, Inc February 2008 - (Free Research) In this case study learn how a few attorneys decided to form a new Houston law. They saw it as an opportunity to build a practice using the latest technologies. Discover how they turned IP Communications into a bankable business asset. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Exstream Advanced Function Presentation (AFP) Print Studio by Exstream Software. For businesses that require high-volume, personalized printing for transaction statements and other complex customer communications, Advanced Function Presentation (AFP) is often the platform of choice.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

FACTS® Web™ by FACTS Services, Inc. April 2008 - (Free Research) FACTS®Web™ facilitates the sharing of real-time information directly from your FACTS® system to insureds, employees, and provider’s web browsers through the Internet. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Invoice Automation Software - Capture and Process Inbound Invoices by Verian Technologies Verian's Invoice Automation solution offers "one-stop shopping": a solution that quickly captures and provides control over 100% of your inbound invoices.  (ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

Valuing the Need for Data Speed at Critical Business Inflections by BlueArc Corp. June 2008 - (Free Research) The survey represents a close look into the issues, drivers, challenges, imperatives and best practices in maintaining system uptime in the midst of exploding demand for increased data performance and storage. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

GFI FAXmaker by GFI Software, Inc. GFI FAXmaker is the leading enterprise quality fax server when it comes to reliability, ease of use and administration, and price.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Identity Based Access Control: A Cornerstone of IT Compliance by Applied Identity June 2008 - (Free Research) This paper explores the conditions driving the need for enhanced, internal network security, as well as its relationship to broader IT compliance objectives. It also discusses the importance of implementing identity based access control. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

ISYS: Desktop Search Engine - Enterprise Search Tool by ISYS Search ISYS:desktop 8 is an enterprise-class desktop search tool designed to enable search, navigation and discovery across individual PCs, shared folders and large corporate networks.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Archive Information for Retrieval by CommVault Systems, Inc. September 2008 - (Free Research) Archiving corporate information is not a new concept, but the methods for doing so have dramatically changed. Read this white paper and discover the changing requirements for achiving information. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

GFI MailArchiver by GFI Software, Inc. GFI MailArchiver is an email archiving & email management solution with auditing functionality, which ships at an unbeatable price, offers unparalleled performance, is easy to install and requires very little administrative effort.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

KVM over IP and Financial Data Security by Avocent. February 2008 - (Free Research) Effective information security requires a multi-layered approach. Learn how physical, logical and operational security are all essential for Sarbanes-Oxley compliance. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Securing Customer Proprietary Network Information by RSA, The Security Division of EMC September 2008 - (Free Research) In response to growing threats, the Federal Communications Commission (FCC) strengthened its regulations pertaining to the access of targeted data, in particular, CPNI. This white paper gives the details. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Roundup of Business Intelligence and Information Management Research, 1Q08 by Actuate Corporation. July 2008 - (Free Research) This document provides a roundup of 1Q08 (and some earlier) research and toolkits for IT leaders on the topic of business intelligence (BI) and information management. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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