Captaris® Alchemy®: Document Management Software by Captaris, Inc.. Captaris Alchemy gives organizations the power to archive, index and retrieve images, faxes, email, PDFs, and several other file types with an integrated and scalable more... >> Discover more offerings from Captaris, Inc..
		InfoTrends White Paper: Speeding Your Business Processes: Making Transactional Content Readily Available by IBM. In this white paper, InfoTrends examines the business and technological requirements needed to make critical business transactional content readily available, posing IBM's more... >> Discover more offerings from IBM.

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Workflow Automation | Business Process Management (BPM) | Help Desk and Call Management | Customer Service (General) | Compliance Management/ Sarbanes-Oxley Compliance | Quality Control | Change and Configuration Management | On-line Customer Support | Electronic Document Delivery | Document Management

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Exstream Advanced Function Presentation (AFP) Print Studio by Exstream Software For businesses that require high-volume, personalized printing for transaction statements and other complex customer communications, Advanced Function Presentation (AFP) is often the platform of choice.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Turn SOX Compliance into Cash: Link Sarbanes-Oxley Requirements to Business by Oversight Systems August 2008 - (Free Research) Successful quality and compliance is a continuous improvement process that demands a closed-loop control structure. Oversight Systems provides results and a leveraged environment for improving quality in financial operations. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Cross Platform IAM from the Mainframe to the Web-Integrating z/Series Security by CA June 2008 - (Free Research) This webcast shows you how an integrated platform for Identity and Access Management (IAM) can help reduce costs, facilitate new business opportunities, enable regulatory compliance, and mitigate security risks. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Numara® FootPrints Change Management: Solutions for Automating and Managing Change by Numara Software March 2008 - (Free Research) View this Webcast to explore the challenges in designing a workable change management process, defining approval workflows and to hear examples of creating audit trails for Sarbanes-Oxley compliance with respect to IT changes. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

SearchSoftwareQuality.com eGuide: SOA Performance by CA September 2008 - (Free Research) This SearchSoftwareQuality.com E-Guide: SOA Performance provides expert insight into how the role of performance monitoring and management has evolved with the introduction of SOA. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Real-Time Transaction Inspection by Oversight Systems Oversight Systems automates the analysis and testing of auditors and fraud examiners to reduce ongoing Sarbanes-Oxley compliance costs and provide quality assurance for financial operations.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Strategic QA: Steps to Effective Software Quality Assurance by Telelogic, An IBM Company July 2008 - (Free Research) This whitepaper details the challenges and solutions available for organizations wishing to improve their software development process, reduce costs, improve quality and increase reliability of planning. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Customer Support Solution by Extraview Corporation (E-mail this company) As a leading software customer support solution for small companies to the world's largest organizations, the ExtraView Customer Support solution features comprehensive customer support management functionality based on the ExtraView platform.  (ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

Bug Tracker Solution - Comprehensive Bug Tracking and Change Management by Extraview Corporation (E-mail this company) As a leading Bug Tracking Solution for small companies to the world's largest organizations, the ExtraView Bug Tracker solution features comprehensive bug tracking and change management functionality based on the ExtraView platform.  (ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

IT HelpDesk Solution by Extraview Corporation (E-mail this company) ExtraView IT HelpDesk Solution is a high-end solution designed to empower our customers to keep their most important customers, their employees, happy because happy, productive employees create and maintain happy, long-term customers.  (ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

Dialogue by Exstream Software Exstream’s Dialogue is a fully integrated software solution that allows you to design, develop, maintain, and output fully personalized and consistent communications of all types.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

ROC Rhapsody™ by ROC Software ROC Software provides a top solution that masters both print and digital output management: ROC Rhapsody™ Document Output Management.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Identity Based Access Control: A Cornerstone of IT Compliance by Applied Identity June 2008 - (Free Research) This paper explores the conditions driving the need for enhanced, internal network security, as well as its relationship to broader IT compliance objectives. It also discusses the importance of implementing identity based access control. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Dialogue Live by Exstream Software Dialogue Live is an intelligent, interactive document solution that provides a common infrastructure for managing the editing of all types of interactive documents across the enterprise.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Optimizing Processes in Medicaid Communications Management by Pitney Bowes Group 1 Software July 2008 - (Free Research) State Medicaid agencies are required to continually improve their services. A number of State and Federal initiatives have been launched to lower costs and improve services. Communications Management is an integral part of this important effort. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Business Process Management - Enabling Innovation and Business Agility in Financial Services by Metastorm February 2008 - (Free Research) This white paper explores how Business Process Management enables organizations to meet automation, efficiency and regulatory requirements. Discover how retail banking, investment banking and insurance sectors have successfully leveraged BPM technology. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Developing and Maintaining Cost Effective Solutions and Strategies for Industry Regulated Compliance by Exact Software October 2008 - (Free Research) This white paper will explore the use of technology today to help manage the ISO certification process, and the associated pitfalls that exist along the way. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

ExtraView Enterprise - Business Process Management Software by Extraview Corporation (E-mail this company) ExtraView Enterprise is the leading Business Process Management software platform to design, execute and optimize cross-functional business processes that incorporate systems, processes and people.  (ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

Operational IT service management (ITSM) by Hewlett-Packard Company December 2008 - (Free Research) This paper details an approach to significant and lasting improvements in service management outcomes also to provide IT organizations with help in establishing and running formal continual improvement programs as well as in executing operational ITSM. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Getting a Head Start in Software Asset Management: Managing Software for Improved Cost Control, Better Security and Reduced Risk by FrontRange Solutions Inc July 2008 - (Free Research) This white paper provides a general overview of SAM benefits, and then addresses the specific issues involved in getting SAM up and running in your organization. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Configuration Control: Helping the Financial Services Industry Stay Compliant by Tripwire, Inc. August 2008 - (Free Research) Tripwire combines configuration assessment with change auditing to achieve and a known and trusted state, this ensures the integrity of your IT configurations by comparing them against internal policies, compliance standards and security best practices. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

How to Quit Paper and Close the Order-to-Cash Performance Gap by Esker Inc. November 2008 - (Free Research) View this Webcast to learn how your company can reduce the time and effort it takes to turn a customer order into money in the bank and eliminate human errors caused by manual document processing. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

PCI: Staying Compliant in an Insecure World by Tripwire, Inc. October 2008 - (Free Research) Check out this webcast to learn how configuration audit and control can help your company meet compliance requirements and get tips for increasing the security of point of sale systems. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

The Impact of Work Force Agility on Business by SkillSoft Corporation February 2008 - (Free Research) This paper examines the qualities of business agility, the challenges that restrain agility and how leadership, technology, business-critical information and other organizational aspects can improve an organization's agile ability. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Protecting Sensitive Data: Safeguarding Mobile & Remote PC Data with Automated Encryption and Destruction by Iron Mountain Digital August 2008 - (Free Research) The DataDefense solution by Iron Mountain removes the need for special end user compliance and returns control and safeguarding of data to business leaders and IT management. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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